There are several potential causes of this problem, but the most frequent one is that your speakers are set as your default device instead of your headphones. Sometimes in Windows 10, plugged-in headphones will only work after you restart your computer.
If you want to play music on your speakers while having the headphones plugged in, or your computer got stuck in headphone mode, you can simply disable detection by following the steps above.
You can update them by following the next steps: If your audio drivers aren’t updated, they will most likely be the cause of your headphones not working. By doing this, you will check if your headphones work with another format. Tip: Each time you change the format, click the “Test” button. Here, you will see the default format and a number of other options for you to choose from.Start typing “Control Panel” and open it.One of the ways how you can try to get your headphones to work is by changing the default sound format in Windows 10. Make sure “HD Audio” is selected under “Connector Settings”.Find “Realtek HD Audio Manager” (you should have it installed by default on your Windows 10.Assuming everything is okay with your hardware, here are the steps you should follow in order to choose HD audio over AC97 in your Windows 10: